Avaya
Brand Highlights:
Unified Communications
Contact Centre
Cloud Communications
Customer Experience

Avaya specializes in providing cutting-edge communication and collaboration solutions. Founded in 2000, Avaya has established itself as a global leader in the industry.

Avaya offers a wide range of software and hardware solutions designed to enhance communication and streamline collaboration within organizations. Their software offerings include unified communications platforms, contact center solutions, and team collaboration tools. These software solutions enable businesses to connect and communicate seamlessly across various channels, improving productivity and customer engagement. Additionally, Avaya provides a range of hardware products such as IP phones, video conferencing systems, and networking equipment, ensuring a comprehensive communication infrastructure for their clients.

With a strong focus on innovation and technological advancements, Avaya specializes in various technology types. They excel in the field of cloud-based communications, offering solutions that leverage the power of the cloud to deliver flexible and scalable communication services. Avaya also specializes in artificial intelligence and machine learning, incorporating these technologies into their software solutions to provide intelligent and personalized communication experiences. Furthermore, Avaya is known for their expertise in networking and security, ensuring that their solutions are robust, reliable, and secure in today's digital landscape.

Explore products from Avaya:
https://www.avaya.com/en/

Avaya provides products & solutions in the following technology categories.

Business Applications
Contact Centre
Communications
Meeting Solutions
Voice Communications
Avaya Experience Platform and CCaaS for omnichannel customer engagement.
IP Office and Aura solutions for telephony, meetings and team collaboration.
Cloud office and business communications for voice, video and messaging.
Workforce engagement, AI virtual agents and analytics for contact centres.
Open APIs for custom communication workflows and integrations.
Australia
Hong Kong
India
Indonesia
Malaysia
New Zealand
Philippines
Singapore
Thailand
Vietnam
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Profile Type
IT Vendor
Coverage
Global
Technology and Services
UC, Contact Centre, Telephony, CCaaS