NICE
Brand Highlights:
Customer Experience
Workforce Engagement
Contact Centre AI
Financial Crime

NICE specializes in providing innovative software solutions for businesses. Founded in 1986, NICE has established itself as a global leader in the technology industry. NICE has expanded its operations worldwide, serving customers in over 150 countries.

NICE offers a wide range of software and hardware solutions designed to enhance business performance and improve customer experience. Their software offerings include workforce optimization, customer engagement, and financial crime prevention solutions. These software solutions are designed to help businesses streamline their operations, improve productivity, and deliver exceptional customer service. Additionally, NICE provides hardware solutions such as recording systems and analytics platforms to support their software offerings.

As a technology-focused company, NICE specializes in various technology types to meet the diverse needs of their customers. They have expertise in artificial intelligence (AI) and machine learning, enabling businesses to leverage advanced analytics and automation capabilities. NICE also specializes in cloud computing, offering cloud-based solutions that provide scalability, flexibility, and cost-efficiency. Furthermore, they have a strong focus on data analytics and cybersecurity, helping businesses harness the power of data while ensuring the protection of sensitive information.

Explore products from NICE:
https://www.nice.com/products

NICE provides products & solutions in the following technology categories.

Business Applications
Contact Centre
Data & Analytics
Process Automation & RPA
Cloud platform for contact centre and digital-first customer experience.
Enlighten AI for self-service, agent assist and automation.
Workforce engagement management for scheduling and performance.
Interaction analytics and customer journey insights.
Financial crime compliance with surveillance solutions.
Australia
Hong Kong
India
Indonesia
Malaysia
New Zealand
Philippines
Singapore
Thailand
Vietnam
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Summary View
Profile Type
IT Vendor
Coverage
Global
Technology and Services
CX, Contact Centre AI, WEM, Compliance